In the footer, fill out the form by entering your email and the order number you want to return and click on ''Find your order''.

1. Automatically the list of purchased products will be desplayed.

2. Select with the drop-down menu the quantity of the product you want to return.

3. Select the motivation and proceed.

4. You will receive an email confirming the acceptance of your return request.

5. Wait for a second email containing the acceptance of the request and the authorisation of return.

Before shipping the products carry out the following checks:

- The guarantee seal must be intact and it must be not removed from the product.

- The tag must be intact and it must be not removed from the product.

- All labels, in fabric or pendants, are perfectly intact and not removed from the product.

- Every item to be returned must be in the same conditions in which it was sent and it has to be packed in an orderly fashion.

- Any returned product must not have worn, washed ironed or treated in any way.

- The package must be physically delivered to the courier within 15 days of the order (including holidays).

-If necessary, you can request more information at, indicating the order number.

-All the packages must be sent to: - Corso Italia, 86 Viterbo - 01100 (VT) Italy.

The shipping costs are borne by the customer.