Refund Policy

RETURN INSTRUCTIONS

On the page https://trymeshopcom.myreturnscenter.com/, fill out the form by entering your email and the order number you wish to return, then click "Find your order".
  1. The list of purchased products will be displayed automatically.
  2. Select the quantity of the product you want to return using the dropdown menu.
  3. Select the reason for the return and choose whether to request an exchange for a different size or a refund to the original payment method.
  4. You will receive an email confirming that your return request has been received.
  5. Wait for a second email containing the acceptance of the request and the return authorization.

Before shipping the goods, please check the following:

• The warranty seal must be intact and must not have been removed from the item.

• The tag must be perfectly intact and must not have been removed from the item.

• All labels, fabric or hanging, must be perfectly intact and must not have been removed from the item.

• Each item to be returned must be in the same condition as when it was shipped and must be packed neatly.

• Each returned item must not have been worn and/or washed and/or ironed and/or treated in any way.

• The package containing the return must be physically handed over to the courier within 15 days from the order date (including holidays).

• If necessary, request more information at return@trymeshop.com, indicating the order number.

• All packages to be returned must be shipped to: Trymeshop.com - Corso Italia, 86 Viterbo - 01100 (VT) Italy.

Failure to comply with one or more of the above rules invalidates the possibility of returning an order.

Return shipping costs are the responsibility of the customer.